Category: Uncategorized

About Patient Advocate Foundation

The Heart Valve CareLine is operated by Patient Advocate Foundation (PAF) and part of the MedCareLine Case Management division, an extension of PAF Case Management that focuses on certain health conditions, treatments, or groups of people.

Patient Advocate Foundation (PAF) is a national 501 (c)(3) non-profit organization which provides professional case management services to patients with chronic, life threatening and debilitating diseases.

Established in 1996, Patient Advocate Foundation assists patients who have been diagnosed with serious illness overcome healthcare access barriers. PAF provides in-depth assistance through personalized case management, financial support, and connection to critical community resources.  PAF serves uninsured and insured patients across the country at no charge to help overcome and resolve insurance-related and financial obstacles that impact care.

Patient Advocate Foundation has been consecutively recognized as a 4-star charity by Charity Navigator, the country’s
premier independent charity evaluator. For more information about Patient Advocate Foundation visit www.patientadvocate.org

Services

 

At Patient Advocate Foundation, we know that living with heart valve disease can be overwhelming. It can complicate daily life and cause extreme stress for patients and families. Challenges like these can distract from what’s most important– treatment and recovery.

We can help patients with:

Access to care

  • Getting prescribed medical treatment and services
  • Understanding what your health insurance covers and your options if you don’t have insurance

Paying for treatment

  • Getting approvals and payments from health insurance
  • Appealing insurance denials
  • Applying to insurance programs, like Medicaid, Medicare, and the Health Insurance Marketplace
  • Applying to programs that help pay for co-pays and insurance premiums
  • Applying for free or low-cost healthcare and medicine programs
  • Getting discounts or setting up payment plans

Paying for living expenses

  • Applying for programs that can help pay for things like food, rent, utilities, and transportation
  • Applying for Social Security Disability Insurance (SSDI)

Employment

  • Helping you use your employee benefits, like health insurance and sick leave
  • Understanding laws like the Americans with Disabilities Act (ADA) and the Family and Medical Leave Act (FMLA)
  • Applying for disability insurance to help with income if you can’t work; and helping you challenge disability denials, if needed

You can reach the Heart Valve CareLine team by calling 800-532-5274, option 2.

Contact Us

The Patient Advocate Foundation’s Heart Valve CareLine provides navigational assistance with financial and practical challenges that impact your ability to access healthcare. Whether you need help to understand coverage options, find resources for financial aid, resolve issues with your insurance company, or apply/appeal for disability, we are here to support you.

Are You Eligible?

To receive our Case Management services, a patient must:

  • Have a confirmed diagnosis of heart valve disease. Or the patient must be getting testing for the condition.
  • Be in active treatment for the health condition or starting treatment in the next 60 days. Or the patient must have finished treatment in the last 6 months.
  • Be a U.S. citizen or a permanent resident of the United States.
  • Be getting treatment in the United State or a U.S. territory.
  • Have a support need around financial assistance, health or disability insurance navigation, workplace benefits and entitlements, or access to care. Click here for a full list of services.

If all of these are true for you, for a family member or for your patient and you’d like our help, connect now with a PAF Case Manager.

Connect with a Case Manager!

We need some quick details about you so we can match you with the right Case Manager. To get started, you can:

We’re here for you:
Monday to Friday
8:30 AM to 5:00 PM Eastern Time

We’re closed for major holidays.